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If you’ve recently been in a fender bender or a more serious accident, choosing the right Burbank Body Shop can feel confusing especially if this is your first time dealing with repairs. The good news is, a little knowledge goes a long way. Start by checking whether the shop is properly licensed and insured in California. This protects you as a customer and ensures the work meets local safety standards.
Next, pay attention to how clearly the shop communicates. A trustworthy body shop will explain the repair process in simple terms, walk you through the estimate, and answer questions without rushing you. If they avoid details or pressure you to decide quickly, that’s usually a red flag. Transparency matters just as much as technical skill.
Another important tip is to ask about repair methods and parts. Some repairs may use OEM (original equipment manufacturer) parts, while others use aftermarket parts. Neither option is automatically bad, but the shop should explain the difference and why a certain choice makes sense for your vehicle. Also, ask if they provide a written warranty on repairs this shows confidence in their work.
Don’t forget to look at reviews, but read them carefully. One or two negative comments aren’t unusual, but repeated complaints about delays, poor communication, or unfinished work should make you cautious. Consistency in feedback is more important than a perfect rating.
Finally, if you drive a newer or electric vehicle, ask whether the shop has experience with advanced systems, sensors, and calibration. For example, cars serviced at the Tesla Burbank Service Center often require precise alignment and software aware repairs, so it’s smart to choose a shop that understands modern vehicle technology and safety features.